Privacy Policy

Todos Santos Lock Co. Concord works Concord and the towns beside it from Concord, CA. This covers todossantoslocksmithconcord.com and the calls, texts and job files that come out of it. Independent shop, one dispatch, no lead reselling in either direction.

Name, phone, the part of town you are in, the job in your own words, and an email if you want the number in writing. Nothing else on the site asks for personal details — no account to open, no newsletter, no chat box.

Filed with each request: the page it came from and any campaign tag in the link. That is how we learn which pages bring work; it is not used to follow you around.

(925) 421-2295 is a tracking number provided by Twilio and forwarded to dispatch. The carrier keeps the calling number, the time and the length of the call. The audio goes straight through and is not recorded. If a call drops, that log is how we find you again.

The booking button opens Nexfield (nexfield.pro), our scheduler. Your name, number, address and chosen window are entered there and are governed by Nexfield's own privacy terms before they reach us as a job. The phone books exactly the same slots.

You were not asked to accept cookies because this site sets none. PostHog runs here in cookieless mode with replay and automatic click capture turned off; it counts four things only — page opened, phone tapped, booking tapped, quiz sent — each tied to a page rather than a person.

Blocking us-assets.i.posthog.com switches even that off, and costs you nothing on the site. We run no advertising or retargeting tags.

A phone number left here is permission to contact you about that job: price confirmation, the technician's name, an arrival note. Nothing promotional; we do not run campaigns to old customers. Standard carrier rates apply and STOP stops the texts.

The carrier, Nexfield, our dispatch, and the card processor if you pay by card at the door. That is the whole list; each one handles the single job it is needed for.

Nothing is sold, rented or traded, and nothing goes to another locksmith or contractor. There is no marketing list here to join.

We keep job records while the warranty is live and as long as tax and lien rules demand; key codes tied to an address are dropped when the job closes. For a copy of what we hold, or to have it erased, write to info@todossantoslocksmithconcord.com.

California residents have the right under the CCPA and CPRA to know, to delete, and to be told we have not sold or shared any of it. Use the same address or ring (925) 421-2295. Exercising it changes nothing about the service.

This is a service site for property owners, tenants and drivers, not for children, and we do not knowingly take details from anyone under 13.

When a fact behind this policy changes — a new scheduler, a new counter, a new way of contacting you — the text is rewritten and the date below moves with it. No archive of earlier versions is published.

Ask us about any of it: info@todossantoslocksmithconcord.com, or (925) 421-2295. Last updated: February 2026.