Concord neighborhood · 24/7
Bates Avenue and the yards: man-doors, roll-ups and exit devices on a clock that starts before six
The working east side of the city. Warehouses, machine shops, distributors and fenced yards along Bates Avenue, Solano Way and Port Chicago Highway, with steel doors in steel frames, chains on the roll-ups and a bar on every rear wall. Twenty-three minutes from the plaza, and a good share of these calls come in the dark.
4.9 / 5· 418 reviews from Concord and the towns beside it
23 min
Avg. arrival
$89
Service call
24/7
Availability
Nothing out here runs on store hours. A yard with a five-thirty start needs the man-door beside the roll-up working at five-thirty, and by nine the cost is a shift rather than an inconvenience. Those calls are priced at that hour exactly as they are at noon. A business lockout is $125 to $225. A mortise cylinder in a steel door that has been getting rougher for six months and has finally stopped is repinned at $25 to $40 rather than thrown away. A latch case chewed up by twenty years of pallet jacks against the frame means storefront and steel door hardware at $149 to $435 per door, and chained padlocks on the roll-ups seize every winter and get cut and swapped as a minor line, with the replacement grade named while the figure is being quoted so a manager can approve it in one call.
Exit devices are the other constant along Solano Way. A bar either holds or it does not, and a bar that has stopped holding is far more often a device left dogged, a rod out of length, or a strike that shifted when the frame was struck, than a device that has died. All three are adjustments, and adjustment comes first. Where the mechanism is genuinely finished, replacement is $275 to $715 and it is counted per door, which matters in a building with four rear exits and one budget. A door forced over a weekend is repaired at $159 to $399, taking in the frame, the strike and the cylinder, itemized on the emailed receipt for the insurer and for the property manager.
The larger jobs on this side are quoted rather than listed, because no list describes a building. When the yard, the dock, the parts room and the front office each have to open to different people while one key covers everything, that is a master key system and it is priced against the actual door schedule. Access control on a door three shifts pass through, where a card has to stop working the afternoon somebody leaves, is quoted the same way. Both come with a chart of which key or credential opens what, because in a building with turnover the chart is the first thing to go missing. Fleet vans and staff cars in the yards bring lockouts at $95 to $179 and lost keys cut and coded on site at $149 to $379. Calls are answered 24/7, with $75 inside the figure overnight and $40 in the evening.
Say which opening it is and where it sits: the man-door beside the roll-up, the roll-up itself, a rear exit with a bar, the office door, or the yard gate. Give the shift start time so the visit lands ahead of it, and say whether somebody is on site to sign.
Most requested in Bates Avenue & the yards
FAQ
Asked from Bates Avenue & the yards
Can somebody be here before the yard opens?+
Early starts are normal on this side of the city. A shop or a yard that cannot open at seven loses a shift rather than a morning, and the slots before opening are the ones most often taken here. Calls are answered through the night, so a door found broken at six can be quoted and booked before anyone else arrives.
Our roll-up is fine but the man-door beside it has failed. Is that your work?+
That is most of the work out here. The man-door beside a roll-up carries the exit device, the heavy cylinder and the closer, and it is the one that stops working first. Exit devices are $275 to $715 per door and commercial cylinders $149 to $435. The roll-up mechanism itself belongs to a door company rather than a locksmith.
The yard is gated. How does the van get in?+
Say on the call whether the street gate is keyed, on a code or on an operator, and whether somebody will be on site to open it. If the gate itself is what has failed, it is the first thing opened and it is inside the figure. Give a landmark off Solano Way or Port Chicago Highway, because the numbering out there runs thin.
Open 24 hours, 7 days
Give the street, hear the figure, and the door gets opened the way it was built to be opened
Concord, Pleasant Hill, Pacheco, Clayton, Martinez and Walnut Creek, 24/7, holidays included. Say what the door is doing and one figure comes back with the $89 visit already inside it and the hour already counted. The lock is opened without damage wherever it can be, and the receipt shows what the call showed, whether the deed is in your name or the lease is.