24/7 · van ~23 min out

Concord neighborhood · 24/7

Monument Corridor: fourplexes and garden blocks where one building runs on one keyway

Monument Boulevard and Detroit Avenue, with the fourplexes and two-story garden blocks on the streets between them. Buzzer panels at the courtyard gate, unit numbers that ignore the street, carports at the rear, and the largest share of renters in the city. Eighteen minutes from the plaza, and a lot of this work lands after six.

4.9 / 5· 418 reviews from Concord and the towns beside it

18 min

Avg. arrival

$89

Service call

24/7

Availability

Todos Santos Lock Co. serving Monument Corridor

The apartment blocks along this corridor went up in the same years as the tract houses around them and were bought the same way: one order, one supplier, one hardware finish for the whole property. That shows up as a building where twenty-four unit doors sit in the same keyway family, differing only in how each cylinder was pinned, with a later deadbolt added above the knob at a height that repeats from door to door. It is why a figure can be given on the call from a unit number alone. A rekey is $25 to $40 per cylinder, and when three units turn over in the same week they are quoted as one figure with the visit inside it rather than three separate calls to the same parking lot. The openings that get forgotten belong to the building and not to anyone in it: the courtyard gate, the laundry room, the mail alcove. Those go into the count while the figure is being set, so nothing is discovered later.

For the people living here the common call is simpler and it arrives at seven in the evening. A unit lockout is $115 to $195, and where a courtyard gate has to be passed on the way it is inside that figure rather than counted as a second door. Most of these buildings now run a panel that dials a cell phone instead of a buzzer wired into the apartment, which works until the phone holding the gate code is the phone shut inside the unit. Say on the call whether the gate opens, and give the building letter as well as the unit number, since the numbering on these properties rarely follows the street. Proof of address is asked for at the door, and it is asked in the same words of a tenant as of an owner.

Two more things come off this corridor steadily. Unit doors that have stopped catching are usually a frame that has moved rather than a lock that has failed, and shimming the strike back into line is both cheaper and faster than a replacement; where the case really is worn through, a lock replacement is $112 to $285. And where a door has been forced, repair is $159 to $399, taking in the jamb, the strike and the cylinder that absorbed the hit, with the parts itemized on the receipt in language a manager or an insurer can use without a translator. Calls are answered 24/7. Evening work from 8pm carries $40 and overnight from midnight carries $75, both already inside the figure said on the call.

Give the building letter and the unit number, then say whether the trouble is your own door, the courtyard gate, or a common door like the laundry room. If the gate panel rings to a phone rather than to the apartment, mention it, because that decides how the technician reaches you.

FAQ

Asked from Monument Corridor

Which building do I give when the block has no visible number?+

Give the street number on Monument Boulevard or Detroit Avenue, then the building letter and the unit. Many of these courts run four to six buildings behind a single address, and a panel with forty buttons tells a driver nothing at all. Eighteen minutes is the run from the plaza; circling a parking court afterwards is what actually costs time.

The lobby is on a buzzer and I cannot get into the building either. Then what?+

That is ordinary here and it sits inside the figure rather than counting as a second door. The entry gets opened first, then your unit. A lobby, a street gate or a garage roll-up between the curb and your door adds nothing to what you were told. Say on the call whether the entry panel works at all.

Why do so many calls from here come in the evening?+

Because the corridor holds the largest share of renters in the city and most of them are out at work until six. Doors pull shut behind people carrying groceries in from the lot. From 8pm the $40 evening amount is already inside the figure you hear on the call, not waiting at the end of the job.

Open 24 hours, 7 days

Give the street, hear the figure, and the door gets opened the way it was built to be opened

Concord, Pleasant Hill, Pacheco, Clayton, Martinez and Walnut Creek, 24/7, holidays included. Say what the door is doing and one figure comes back with the $89 visit already inside it and the hour already counted. The lock is opened without damage wherever it can be, and the receipt shows what the call showed, whether the deed is in your name or the lease is.