24/7 · van ~23 min out

Concord neighborhood · 24/7

Dana Estates and Holbrook Heights: split-levels on the north-west slope, where the lower door does all the work

The hillside streets north-west of downtown, built at the end of the fifties and into the sixties. Split-level houses stepping up from the curb, carports and tuck-under garages, steps to a front door a half level above the street, and views back over the valley. Twenty-four minutes from the plaza.

4.9 / 5· 418 reviews from Concord and the towns beside it

24 min

Avg. arrival

$89

Service call

24/7

Availability

Todos Santos Lock Co. serving Dana Estates & Holbrook Heights

The builder order on this slope was the same as the flat streets below, but the houses were not. A split-level gives a household two entrances: a front door up a flight of steps from the sidewalk and a lower door under the carport that everyone actually uses. Identical cylinders were fitted to both, and forty years later the lower one is finished while its twin upstairs still turns like new, because it takes the weather off the slope and ten times the traffic. So the honest advice up here is usually to work on one door rather than the pair. Repinning is $25 to $40 per cylinder and buys years on a cylinder that is merely stiff; where the lower one has genuinely gone, a lock replacement is $112 to $285, and the front can keep its original set so the house still reads the same from the street.

The steps decide the rest. A house lockout is $115 to $195 and it starts wherever the walk stops, which on these lots may be a gate at the foot of the stairs or a locked door at the back of the carport. Nothing is drilled to save time, and if drilling ever became the answer it would take a yes first and would not lift the figure. Carports here are open to the street and the doors behind them collect rain off the hill, so latches that have not been touched since a wet winter stick before they fail; stripping and repinning happens before anyone talks about replacing. Where a door has been forced, repair is $159 to $399 covering the jamb, the strike and the cylinder that took the load, with the building secured again in the same visit.

Older houses on this slope hold safes more often than the flat does, generally a floor unit set into a garage slab or a small box behind a closet panel, and opening one is $179 to $479 with the safe usable afterward. Rekeying after a purchase runs a longer list than the address suggests: front, lower door, carport door, the door into the yard at the back, and on the deeper lots a workshop under the house. The whole list is quoted as one figure. Practical detail after dark: numbers on these streets face uphill and downhill in no particular order and the porch is often invisible from the curb, so a light on the steps saves more time than a description. Calls are answered 24/7, $40 inside the figure after 8pm and $75 after midnight.

Say which entrance it is, the front up the steps or the lower door under the carport, since on these houses they are two different jobs on the same builder hardware. If a gate stands at the foot of the stairs, mention whether it takes a key.

FAQ

Asked from Dana Estates & Holbrook Heights

Twenty-four minutes to the north-west slope. What is the hold-up?+

The approach. There is no straight road from the plaza up to Holbrook Heights, so the run goes around and then climbs, and Concord Avenue in the afternoon adds to it. Twenty-four is said as twenty-four. If the van happens to be on that side of the city when you ring, the window in your text will say so.

The door is up two flights of steps from the road. Does that add anything?+

No. Steps up from the street are the normal shape of a house here, and they sit inside the figure you were given along with a carport, a gate or a landing at the top. What is worth saying on the call is whether the front door can be seen from the road, because on a split-level it often cannot.

Split-levels have doors on two levels. Which one gets opened?+

Whichever opens quickest without damage, and you choose if you have a preference. Many of these houses carry a lower entry beside the carport and a main door at the top of the steps, sometimes with different hardware on each. Say which doors exist and roughly what is in them, and the figure covers getting you inside.

Open 24 hours, 7 days

Give the street, hear the figure, and the door gets opened the way it was built to be opened

Concord, Pleasant Hill, Pacheco, Clayton, Martinez and Walnut Creek, 24/7, holidays included. Say what the door is doing and one figure comes back with the $89 visit already inside it and the hour already counted. The lock is opened without damage wherever it can be, and the receipt shows what the call showed, whether the deed is in your name or the lease is.