24/7 · van ~23 min out

Post Break-In Lock Repair in Concord

A split jamb rebuilt through to the stud, a long strike, a fresh cylinder, all in one visit, with the work described for an insurer. $159 to $399.

$159–$399

Typical price

23 min

Avg. arrival

24/7

Availability

Post Break-In Lock Repair in Concord by Todos Santos Lock Co.
1You give the street and say what the opening is doing; the hardware on that street is usually already known.
2The van leaves Todos Santos Plaza, and a text names the technician and a thirty-minute window.
3The opening is made without damage wherever the mechanism allows, and the receipt carries the figure you were given.

This call usually comes with a report number already written on a card and a door that no longer meets its frame. A back door on a Meadow Homes street pushed in at midday while both cars were gone. A ground-floor apartment off Detroit Avenue with the jamb split along the grain. A detached garage on a Clayton Valley lot entered through its side door. A man-door beside a roll-up on Solano Way, the stile bent around the hole where a cylinder used to be. A patio slider behind a house on the Ygnacio Valley spine lifted clean out of its track. The door is locking again the same day, and the opening is rebuilt so that the next shove meets steel and framing lumber rather than trim.

Look at enough forced doors in this city and the same picture repeats: an undamaged deadbolt, a stamped strike torn out of soft pine, and eight inches of jamb split around it. Two short screws are the whole story, and on the tract streets that stamped strike is the identical part road after road, which is why a photograph and an address are enough to describe the repair over the phone. The answer therefore goes into the framing, not into a more expensive lock. Long screws carry a wraparound strike back to the stud, steel covers the split, and the hinge side gets the same treatment, since strengthening one edge of a door simply relocates the weakness to the other. None of that is priced until the property has been walked, because a second soft spot is generally close to the first: back gate, garage side door, laundry, and any window a fence or a trash can brings within reach. Each of those gets photographed the way an adjuster or a property manager needs it. Any lock left standing is rekeyed while the technician is there, on the assumption that a spare key may have gone out of the house along with everything else.

Repair after a forced entry is $159 to $399 for the visit, itemized underneath so you can see what went into the door, and the $89 service call is inside the figure. The bottom of that is one deadbolt and one reinforced strike on the door that gave way. The top of it is a jamb rebuilt in steel, two locks replaced, hinges through-screwed and every remaining cylinder rekeyed. Your description and one photograph settle the figure on the call, and it holds once the van is there. From 8pm to midnight that $159 job is quoted as $199, and from midnight to 7am as $234. Where the walk turns up a second door worth doing, it is explained and priced on its own line, and putting it off until next month is a perfectly reasonable answer.

You call and give the street and what the door is doing, with a photograph of it if you can take one. The figure is said on the call, because the hardware on that street is already known. The van leaves Todos Santos Plaza, and a text names the technician and gives a thirty-minute window; a door that will not shut goes ahead of anything that can wait for morning, and sixteen to thirty-one minutes covers Concord. Then the walk, the photographs, your yes to an itemized list, the repair, the reinforcement, the rekeys. Every door is closed, locked from the outside and pushed hard before anyone drives off, and the receipt carries the figure you were given, itemized so an insurer or an owner reads it once and files it.

Our house went up in 1962 and we finally admitted we had no idea how many keys were out there after thirty years of neighbors and dog sitters. I gave the street and said five cylinders: front, back, the slider bar, the garage side door and the gate. $172 for the lot, one figure, and it did not change. He repinned everything rather than selling me new locks, which was the point, and handed back the old keys in a bag so I could count them against what I had in the drawer. One key opens the whole property now.
Dolores M. · Ygnacio Valley · Lock rekey

Every job is priced from the list below. Most of this city was fitted with the same few locks between 1955 and 1968, so the street usually settles the figure on the call, and the receipt carries it unchanged.

  • Daytime (7am–8pm)standard rates
  • Evening (8pm–12am)+$40
  • Overnight (12am–7am)+$75

FAQ

Post Break-In Lock Repair: quick answers

The police report is not written up yet. Do we have to wait for it before the door is fixed?+

No. A door that will not lock is its own emergency and the repair does not wait on paperwork. What matters for later is the record, so every opening on the list is photographed before and after, and the receipt separates parts from labor. When the report number comes through you forward it to the insurer with the photographs already attached, and nothing has to be reopened or re-inspected.

Our bolt survived and the frame did not. Would a heavier deadbolt have made a difference?+

Very little. A bolt can only be as strong as whatever it lands in, and in this city what it lands in is pine held by two screws about three-quarters of an inch long, the same builder strike repeated street after street from 1955 to 1968. Spend the money in the jamb instead: fasteners long enough to reach framing, a steel sleeve over the split, and the hinge side done as well. It is around half an hour of work, and it moves that door from the softest opening on the house to the toughest one.

The slider onto our back patio was lifted out of its track. Can a slider be made to hold?+

Yes, and because thousands of the same slider went into these houses the parts are aboard the van. Lifting is the vulnerability, so a pin through both frames stops the panel rising off its rollers. A bar cut to the track keeps it from sliding at all, and the thin factory latch gives way to a hook that catches the jamb properly. Glass belongs to a glazier, but plywood over the opening for the night is done before anyone leaves if that is what it needs.

24/7 — nights, weekends & holidays

Give the street, hear the figure, and the door gets opened the way it was built to be opened

Concord, Pleasant Hill, Pacheco, Clayton, Martinez and Walnut Creek, 24/7, holidays included. Say what the door is doing and one figure comes back with the $89 visit already inside it and the hour already counted. The lock is opened without damage wherever it can be, and the receipt shows what the call showed, whether the deed is in your name or the lease is.